Frequently Asked Questions

Everything you need to know about your sex-positive wardrobe.

Where does Carne Bollente ship to?

We offer worldwide shipping. Delivery times vary by region, typically ranging from 2 to 5 business days for Europe and 5 to 10 business days for the rest of the world.

What is your return policy?

You have 14 days from the date of delivery to return your items. Products must be in their original condition with all tags attached. Please note that shipping costs for returns are the responsibility of the customer.

How do I care for my embroidered garments?

To preserve the quality of our signature embroidery, we recommend washing your items inside out at 30°C on a gentle cycle and avoiding the tumble dryer.

Are your products sustainably made?

Yes, we are committed to ethical production. The majority of our collection is produced in Portugal using GOTS-certified organic cotton and recycled materials.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.